Clinical consultation and treatment
Supporting primary healthcare facilities to provide appropriate assessment, diagnosis and management of common acute and chronic health conditions.
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Programme intervention
Outpatient Services
Accessible, quality and patient-centred outpatient care at the primary healthcare level, with particular attention to underserved and vulnerable populations.
Overview
Programme overview
We support the delivery of accessible, quality and patient-centred outpatient healthcare services at the primary healthcare level.
Our interventions strengthen timely consultation, diagnosis, treatment, preventive care, health education and referral, with particular attention to underserved and vulnerable populations.
What we do
Key areas of intervention
Six areas of support that together make outpatient care timely, effective and connected.
Screening and early detection
Promoting early identification of priority health conditions through appropriate screening, clinical assessment and basic diagnostic services.
Essential medicines and diagnostics
Supporting access to essential medicines, basic laboratory services, medical supplies and other resources required for quality outpatient care.
Integrated healthcare services
Linking outpatient care with other essential primary healthcare services, including maternal and child health, immunization, nutrition, malaria, HIV/TB and non-communicable disease services.
Referral and continuity of care
Strengthening referral pathways between communities, primary healthcare facilities and higher levels of care to ensure timely access to appropriate services.
Health education and community linkages
Promoting health education, preventive practices, appropriate care-seeking and stronger linkages between communities and health facilities.
Objectives
What the programme sets out to achieve
Three objectives guide our outpatient services work.
Objective 1: Improve access to quality outpatient care
To strengthen equitable access to timely and patient-centred healthcare services at the primary healthcare level.
Objective 2: Strengthen quality of clinical services
To enhance the capacity of healthcare providers and facilities to deliver appropriate assessment, diagnosis, treatment and referral services.
Objective 3: Promote early detection and continuity of care
To strengthen screening, referral and follow-up systems to ensure clients receive appropriate care when and where they need it.
How we work
Our approach
We use an integrated, patient-centred and health-system strengthening approach by:
- Building the capacity of frontline healthcare workers.
- Strengthening facility readiness and quality of care.
- Supporting access to essential medicines and basic diagnostics.
- Strengthening referral and follow-up systems.
- Promoting community engagement and appropriate care-seeking.
- Using health data to identify gaps and improve service delivery.
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Work with us to strengthen primary healthcare
We collaborate with government health authorities, health facilities, communities and development partners. Get in touch to support or partner on this programme.
Contact us
OFFICE
No. 2 Old Range Road, off Muhammadu Indimi way, Maiduguri, Borno State
Our Location
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