01 / EMERGENCY CARE
Emergency Healthcare Services
Timely, accessible and quality healthcare during emergencies, from rapid assessment through triage, treatment and referral.
Connect With Us:
Health Programme
Health Emergency Response
We strengthen health systems and support affected communities to prepare for, respond to and recover from public health emergencies, humanitarian crises and disease outbreaks — maintaining essential health services, reducing preventable illness and death, and ensuring timely, coordinated, evidence-informed response.
5Programme interventions
30Areas of intervention
3States: Borno, Adamawa & Yobe
Overview
Ready before the crisis. Present during it.
Health Emergency Response is one of five interconnected interventions under our Health programme. It addresses the full arc of a public health crisis — from the primary care and triage capacity needed the moment an emergency hits, through outbreak detection and infection control, to the trusted community communication and reliable data that keep a response on track. We work with health authorities, healthcare providers, communities and humanitarian partners at every stage, so that affected populations can access appropriate care when and where they need it.
Our interventions
Five areas that carry a response from readiness to recovery.
Open a card to see the full overview, objectives and approach.
02 / OUTBREAK RESPONSE
Outbreak Preparedness & Disease Response
Preparedness, early detection and coordinated response to disease outbreaks and public health threats.
03 / IPC
Infection Prevention & Control
Safe healthcare environments that protect patients, healthcare workers, caregivers and communities from avoidable infection.
04 / RISK COMMUNICATION
Community Engagement & Risk Communication
Trusted, two-way communication that keeps communities informed, engaged and confident in the response.
05 / SURVEILLANCE
Emergency Health Surveillance & Information Management
Timely, accurate health information that guides preparedness, response and evidence-informed decision-making.
Work with GIMPACS
Support health emergency response.
Health authorities, donors and humanitarian partners can reach out to discuss technical partnership, funding, or joint emergency response in Borno, Adamawa and Yobe.
01 / Emergency care
Emergency Healthcare Services
Overview
We support the delivery of timely, accessible and quality healthcare services during emergencies and humanitarian crises. Our interventions address immediate health needs while supporting the continuity of essential services for populations affected by conflict, displacement, disease outbreaks, natural disasters and other emergencies — working with health authorities, healthcare providers, communities and humanitarian partners to ensure affected populations can access appropriate care when and where they need it.
Key Areas of Intervention
Rapid Health Assessment and ResponseSupporting rapid assessment of health needs, risks and service gaps to inform timely and appropriate emergency health interventions.
Emergency Primary HealthcareSupporting essential primary healthcare services during emergencies, including clinical consultation, treatment, basic care and referral.
Emergency Triage and Case ManagementStrengthening the capacity of healthcare providers to rapidly assess, prioritise and manage patients according to severity and urgency.
Continuity of Essential Health ServicesSupporting the continuation of critical healthcare services, including maternal and child health, immunization and communicable disease services.
Referral and Emergency LinkagesStrengthening referral pathways between communities, primary healthcare facilities and higher-level facilities.
Health Facility ReadinessSupporting facilities to maintain operational readiness through staffing, essential medicines, supplies and equipment.
Objectives
- Ensure timely access to essential healthcare during emergencies.
- Strengthen emergency service delivery capacity.
- Reduce preventable illness, complications and deaths.
Our Approach
- Conducting rapid health assessments and identifying priority needs.
- Supporting timely delivery of essential health services.
- Strengthening frontline healthcare workers' emergency response capacity.
- Supporting continuity of essential services during crises.
- Strengthening referral and emergency care pathways.
- Supporting facility readiness with essential medicines, supplies and equipment.
- Engaging communities in identifying needs and accessing available services.
- Coordinating with government and humanitarian health structures.
02 / Outbreak response
Outbreak Preparedness & Disease Response
Overview
We support communities and health systems to prevent, detect and respond rapidly to disease outbreaks and public health threats. Our interventions strengthen preparedness, early detection, coordination and response mechanisms to minimise transmission, protect communities and reduce illness and deaths — working with government health authorities, health facilities, communities and partners so that responses are timely, coordinated and guided by evidence.
Key Areas of Intervention
Outbreak PreparednessSupporting facilities and communities to strengthen preparedness plans, response capacity, coordination mechanisms and essential resources.
Early Detection and ResponseStrengthening systems for the early identification, notification, investigation and response to suspected outbreaks and priority diseases.
Case Identification and ReferralSupporting frontline health workers and community structures to recognise suspected cases and ensure timely referral.
Infection Prevention and ControlPromoting measures that reduce the risk of disease transmission within health facilities and communities during outbreaks.
Risk Communication and Community EngagementProviding timely, accurate information to promote protective behaviours and address misinformation.
Outbreak Coordination and ResponseSupporting coordination among health authorities, facilities, communities and humanitarian partners.
Objectives
- Strengthen outbreak preparedness and response capacity.
- Promote early detection and containment of outbreaks.
- Reduce transmission and prevent avoidable deaths.
Our Approach
- Supporting emergency preparedness and response planning.
- Strengthening frontline capacity for outbreak detection and response.
- Supporting early warning, notification and reporting mechanisms.
- Strengthening case identification, referral and follow-up.
- Promoting infection prevention and control measures.
- Engaging communities in outbreak prevention and response.
- Supporting coordination with government and humanitarian response structures.
- Using surveillance and response data to guide decision-making.
03 / IPC
Infection Prevention & Control
Overview
We support health facilities and communities to strengthen infection prevention and control practices that protect patients, healthcare workers, caregivers and communities from avoidable infections — promoting safe healthcare environments and strengthening the capacity of health workers and facilities to apply appropriate IPC standards across routine services, emergencies and disease outbreaks.
Key Areas of Intervention
IPC Capacity StrengtheningBuilding the knowledge and practical skills of healthcare workers in standard and transmission-based IPC measures.
Hand Hygiene and Standard PrecautionsPromoting effective hand hygiene, appropriate use of personal protective measures and standard precautions.
Environmental Cleaning and DisinfectionSupporting appropriate cleaning, disinfection and maintenance of healthcare environments to minimise infection risks.
Healthcare Waste ManagementStrengthening safe segregation, handling, transportation and disposal of healthcare waste.
Infection Risk AssessmentSupporting facilities to identify infection risks and implement appropriate measures to reduce transmission.
IPC Preparedness During EmergenciesStrengthening IPC measures and readiness during outbreaks, humanitarian emergencies and other public health events.
Objectives
- Strengthen safe healthcare environments.
- Build healthcare worker capacity in IPC.
- Reduce healthcare-associated and community transmission.
Our Approach
- Training, mentorship and supportive supervision of healthcare workers.
- Strengthening adherence to national IPC guidelines and standards.
- Promoting hand hygiene and standard precautions.
- Supporting appropriate environmental cleaning and disinfection.
- Strengthening healthcare waste management practices.
- Supporting appropriate availability and use of IPC supplies and equipment.
- Conducting facility-level assessments to identify and address IPC gaps.
- Integrating IPC into routine healthcare delivery and emergency response.
04 / Risk communication
Community Engagement & Risk Communication
Overview
Effective emergency response depends on informed, engaged and trusted communities. We work with affected populations and local structures to provide timely, accurate and culturally appropriate health information before, during and after emergencies — promoting community participation, building trust, addressing misinformation, and supporting individuals to adopt appropriate protective behaviours and access essential health services.
Key Areas of Intervention
Risk CommunicationProviding clear, timely and accessible information on health risks, protective measures, available services and response activities.
Community MobilisationWorking with community leaders, health workers, volunteers, women's and youth groups and other local structures.
Behaviour Change CommunicationDeveloping context-specific communication approaches that encourage protective behaviours and appropriate use of health services.
Rumour and Misinformation ManagementIdentifying and addressing misinformation, misconceptions and community concerns affecting health-seeking behaviour.
Community Feedback and AccountabilityEstablishing mechanisms for communities to provide feedback, raise concerns and shape service improvements.
Community-Based OutreachSupporting targeted outreach to reach vulnerable, underserved and hard-to-reach populations.
Objectives
- Strengthen community awareness and preparedness.
- Promote protective behaviours and appropriate care-seeking.
- Strengthen trust and community participation.
Our Approach
- Engagement with trusted community leaders and local structures.
- Context-specific health education and risk communication.
- Community mobilisation and outreach.
- Behaviour change communication.
- Identification and response to rumours and misinformation.
- Community feedback and accountability mechanisms.
- Two-way communication between communities and health service providers.
- Coordination with government and humanitarian communication structures.
05 / Surveillance
Emergency Health Surveillance & Information Management
Overview
We support the use of timely, accurate and actionable health information to guide emergency preparedness, response and decision-making — strengthening surveillance, rapid health assessments, reporting and analysis to identify emerging health threats and changing needs among affected populations, working with health authorities, facilities, communities and response partners.
Key Areas of Intervention
Emergency Health AssessmentsSupporting rapid assessments to understand population health needs, service availability, risks and critical gaps.
Disease Surveillance and Early WarningStrengthening systems for the timely identification, notification and reporting of suspected diseases and unusual health events.
Health Data Collection and ReportingSupporting facilities and response teams to collect, manage and report reliable information using established systems.
Data Analysis and UseStrengthening the analysis and interpretation of health information to identify trends, risks and priority response needs.
Information ManagementSupporting the organisation, management and sharing of health information to improve coordination and decision-making.
Monitoring and Response TrackingSupporting monitoring of interventions, service utilisation, coverage and performance to inform timely corrective action.
Objectives
- Strengthen timely and reliable emergency health information.
- Support evidence-informed decision-making.
- Strengthen early warning and public health action.
Our Approach
- Supporting rapid health assessments and situation analysis.
- Strengthening disease surveillance and early warning mechanisms.
- Building health workers' and response teams' capacity in data collection and reporting.
- Promoting data quality, completeness and timely reporting.
- Supporting analysis and visualisation of health information for decision-making.
- Strengthening information-sharing and coordination among stakeholders.
- Using routine and emergency data to monitor response performance and identify gaps.
- Promoting responsible and appropriate management of health information.
Contact us
OFFICE
No. 2 Old Range Road, off Muhammadu Indimi way, Maiduguri, Borno State
Our Location
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